After reading a post from a friend of mine on Facebook, I decided to do what I can to support her. I suggested that WE all should start asking WalMart to consider getting one or two more scooters in their stores, at least in their bigger outlets. If they get enough requests, they might actually comply. How awesome would that be! So lets start by:
Sharing this idea.
Writing our local WalMart a gracious letter or email, asking them to please get at least one additional store scooter for their customers with mobility limitations and to ensure that all their scooters are maintained in good working order, especially on high traffic days, such as Fridays and weekends.
The following is my friend’s (Vanessa Anne Barnes) original Facebook post. With her permission, I am posting it here:
October 19 at 10:15 PM
,
Vanessa Anne Barnes
is
feeling frustrated.
“With my disability, I’m not able to shop unless there’s a motorized scooter available. The only place I can usually shop is Walmart but on Fridays it’s such a s
truggle to get a scooter. You’d think with such a huge store and tons of handicap parking, there’d be more available. Had to wait a half hour before I could start shopping.
😠
😫”
Thank you for this $155.40 hosting credit. I believe this is fair compensation..
Thank you.
Sincerely,
Gerianne
On 10/18/2018 12:17 AM, cases@ipage-inc.com wrote:
Hello Gerianne,
As per our term of service, We can compensate only for three months. Please refer this link to know more information https://www.ipage.com/legal/user-agreement section 24 (b).
However, we have provided one year hosting charge as compensation with credit of $155.40 to your account as per your request. This credit can be applied for future renewals or purchases. The total amount of credit available in your account is $155.40.
If you have any further questions, please contact us through email or chat with us at https://www1.ipage.com/chat/ .
Sure you can provide hosting and product services for free of cost. You are just choosing not to.
A dismal $38.85 after my blog being down for 36+ hours?
Again this is an insult, and another post for my blog.
Sincerely,
Gerianne
On 10/15/2018 3:33 PM, cases@ipage-inc.com wrote:
Hello Gerianne,
Thank you for your reply.
I understand how important your website is to your business. I apologize for the inconvenience this has caused you. Sadly, we cannot provide hosting and product services for free of cost. So I have added two month of hosting credit worth CA$25.90 to your account. Currently your account has total credit of CA$38.85. This credit will be applied for future renewals or purchases.
Please feel free to reply to this email if you have any further questions, we are happy to help you.
I’m sorry but I find your email both appalling and insulting.
My site was down for roughly 36 hours on Saturday, October 6, and Sunday, October 7. Two of your tech support people (on live chat) admitted that the issue was “a technical glitch”. That means the issue was caused at your end, not my doing. During that time I lost traffic, readership, credibility, job applicants, etc. Furthermore, on Monday, October 8, I received two additional emails from Jetpack saying they were unable to tack my stats for earlier on Monday, so clearly my site must have been down again.
If “the wp-content folder which contains the plugins and themes” were not proper at any point in time, it was because of the “glitch” with iPage.com, and NOT because of anything I did! I DID NOT REMOVE ANY FILES! My password is strongly encrypted. For you to even imply that this was in any way my error is deplorable and despicable.
As compensation for all of my losses, damages and personal stress, you are giving me a whopping $12.95 credit? Are you serious? Again, THIS IS DEPLORABLE, DESPICABLE, AND AN OUTRAGE! I am therefore requesting, as proper compensation from iPage.com, the following:
3 years FREE unlimited web hosting.
3 years FREE FULL SiteLock protection
A completely FREE e-commerce package with a full functioning shopping cart for 3 years.
PLUS $500 for your extremely poor customer relations tactics.
Also rest assured this email (and yours) will be posted on my blog.
Submitted by,
Gerianne Hull
On 10/10/2018 8:35 AM, cases@ipage-inc.com wrote:
Hello Gerianne,
We have added one month goodwill credits worth CA$12.95 to the account. This credit will be applied for future renewals or purchases.
The domain disabilitypride.net is pointing to the home directory since the last 14 days. I checked the backup files and I could see that the wp-content folder which contains the plugins and themes are proper in the last 14 days backups except for the backup of October 7, 2018. It does not has the proper files. We restored the files from the other backups we had and the website was restored.
We do not make any changes from our end without our customers authorization. Since the files were missing, the files must have been removed. I suggest that you reset the password for the account to a strong value.
Strong passwords must meet the following criteria:
2 or more Numbers
1 or more Special Characters
1 or more Uppercase characters
1 or more Lowercase characters
To learn how to reset the account password, please refer the link: https://www.ipage.com/help/article/account-how-to-change-your-account-password
We keep the last 14 days backup of the website files and the last 3 days backup of the databases.
Please feel free to reply to this email if you have any further questions, we are happy to help you.
It’s official….
DisabilityPride is now a recognized official business!
Now all I need is to start generating REVENUE!!!!!
One step at a time people….. One step at a time!
We are using cookies to give you the best experience on our website.
You can find out more about which cookies we are using or switch them off in
settings
.
%d
bloggers like this:
Privacy Overview
This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.
You can adjust all of your cookie settings by navigating the tabs on the left hand side.
Strictly Necessary Cookies
Strictly Necessary Cookie should be enabled at all times so that we can save your preferences for cookie settings.
If you disable this cookie, we will not be able to save your preferences. This means that every time you visit this website you will need to enable or disable cookies again.
feeling frustrated.
