October 15, 2018
To: Shobitha P, Billing Specialist
Sure you can provide hosting and product services for free of cost. You are just choosing not to.
A dismal $38.85 after my blog being down for 36+ hours?
Again this is an insult, and another post for my blog.
Sincerely,
Gerianne
On 10/15/2018 3:33 PM, cases@ipage-inc.com wrote:
Hello Gerianne,
Thank you for your reply.
I understand how important your website is to your business. I apologize for the inconvenience this has caused you. Sadly, we cannot provide hosting and product services for free of cost. So I have added two month of hosting credit worth CA$25.90 to your account. Currently your account has total credit of CA$38.85. This credit will be applied for future renewals or purchases.
Please feel free to reply to this email if you have any further questions, we are happy to help you.
Sincerely,
Shobitha P
Billing Specialist
