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October 19, 2018.
To: Pavithra A , Billing Specialist
Thank you for this $155.40 hosting credit. I believe this is fair compensation..
Thank you.
Sincerely,
Gerianne
On 10/18/2018 12:17 AM, cases@ipage-inc.com wrote:
Hello Gerianne,
As per our term of service, We can compensate only for three months. Please refer this link to know more information https://www.ipage.com/legal/user-agreement section 24 (b).
However, we have provided one year hosting charge as compensation with credit of $155.40 to your account as per your request. This credit can be applied for future renewals or purchases. The total amount of credit available in your account is $155.40.
If you have any further questions, please contact us through email or chat with us at https://www1.ipage.com/chat/ .
Sincerely,
Pavithra A
Billing Specialist